- License : HCD# SP1506288
- License : DRE# 02093961
- (408) 478-4118
May 17th, 2021
Hello all, first time buyer here, and I am typing this review in the comfort of my new home with many thanks Alexander Ho! I was apprehensive, undecisive, and even fearful of not having enough qualifications. I’ve spent many months looking, snooping and browsing but never had the courage to seek an agent, until one day the stars aligned and got referred by a family friend who recently closed with Alex.
With hundreds of questions like an endless bottom of the deepest bering sea, I asked Alex questions at any given hour, and I received a thorough well written answer with haste. I have told Alex about my living conditions, from couch surfing, studio’s, and rentals in San Jose over a decade. All that “rental” money “gone,” and quite frankly I am sick of not being able to have any monetary retention just sucks.
Alex encompasses knowledge, determination, patience, and passion, all positive characteristic of a great agent. Alex was able to put my mind at ease and helped me through the process from looking for a home, to referring a loan liaison extraordinaire, Laura, and finally closing escrow yippie!
I want thank you Alex Ho, from the bottom of my heart. I am at peace with my new home. I opt for a 6 Star option if I could!
– Tom N.
April 3rd, 2021
We had the pleasure of working with Alex Ho. He had helped my sister purchase her manufactured home and he came highly recommended. He represented us as a Buyer’s Agent. We were able to purchase a single family home in this crazy market. He was incredibly responsive, knowledgable and helpful during the entire process. He walked us through all of the steps and kept the lines of communication open. We could reach him anytime we needed clarification on anything. We really felt supported through the whole process. Though we hope to be in our new home for many years to come, we would definitely work with him again and would absolutely refer him to anyone looking to buy or sell a home.
– Anna A.
February 28, 2021
We have been working with Alex Ho for a while now as our buyer’s agent and he’s provided us with amazing customer service throughout the entire process. Alex is very knowledgeable in his field of both manufactured homes and single family homes. If he doesn’t know the answer to your immediate question, he makes sure to find out and follow up with you, which I really appreciated! Alex also speaks Vietnamese, which was very important when communicating with the older generation who prefer their native language. With the convenience of Docusign, we never had to meet unnecessarily since we wanted to abide by the CDC’s guidelines of COVID-19 precautions, which Alex always followed.
Moreover, Alex was very involved before, during, and even after purchasing our home. He went above my expectations and offered help whenever he could due to my demeaning full time job. Alex was patient with us during the entire process and made us feel comfortable in our decisions. We would definitely work with Alex in the future if needed and will be recommending his services and Alliance manufactured homes to friends and family. We already recommended him to a close family friend who’s currently working with him and have heard great things. Thank you, Alex Ho for everything you’ve done for my family and continue to do!
– Kevin N.
January 23, 2021
We had a mobile home that was built in 1881, our old home’s had major leaks in the kitchen, the window and our bathroom, it needed a new other things.
We went to Alliance model homes on Monterey highway and meet Alexander Ho, he was amazing from the first day, I am a new to this process and also knew that I would need an agent that would be able communicated with my mom as well. There is three Alex at Alliance but Alex Ho is only Vietnamese speaking.
I’m so amazed at how much knowledge Alex, we glad to seem Alex, he listened to what we wanted, which is something this model has never had done before, we also love how flexible Alex was.
Our home was ready in the time we were given and the walk through with the warranty team and Alex was great, he surprised us with bag of gifts
I would recommend my neighbors and my coworkers to do trade-in with Alliance Homes.
Thanks Alex for making our first time home buying experience a great one and we will work with him again.
I can’t thank Alex enough for our new home. Appreciate and thankful is understatement.
Our home is a dream come true.
– An T.
January 10, 2021
After a negative experience trying to list my home with another realtor, I cautiously contacted Alex Ho seeing if he could help me. My experience with Alex was immediately different. He was polite, prompt and helpful. After we spoke about my expectations, he gave me a few options. After going through each option, we decided together what the best path for selling my home would be. Alex was always available within reason whenever I needed him. His communication was always prompt. Being a single mom of two small children, I couldn’t keep my home in a meticulous staged state but Alex made sure to work around my lifestyle which was extremely helpful. Not only did he get a much higher price from my home than I expected, but did so in a very timely manner. Alex did *all* of the heavy lifting and I am forever grateful to him and his team for making this a relatively stress free process. I would recommend Alex Ho to anyone looking to sell their home.
– Jocelyn B.
December 2, 2020
The whole selling process was so stressful, but luckily Alex Ho and the Alliance team was there to guide us the whole way. We were able to sell our home for the asking price within a short period of time. Thanks Alex for all your help and dedication! We would highly recommend Alex Ho if you ever need to sell your home.
– L. N.
October 8, 2020
Alexander Ho was a great agent as he represented us as the buyer’s agent. He helped my family tour homes that fit our budget and interest. Even when we wanted to look at other homes, he definitely made time available to meet our needs as we were looking for a home ASAP. Alexander Ho has great communication skills as he updated us on the process and encouraged us to reach out to him whenever we had questions or concerns. My family and I are grateful to have Alex Ho as our realtor. He went above and beyond our expectations! I would definitely recommend anyone to work with Alex if you are looking to sell or buy a home. Thank you Alex Ho for getting us through the process!
– Alisa D.
September 21, 2020
Alex Ho was our agent in purchasing our home and was our representative as a Buyer’s agent. From the first introduction to the entire process, Alex was a professional who was pleasant, courteous, knowledgeable and always, with a positive mentality. In the process, I had many questions, and Alex was always responsive and answered our questions even though it was after hours or on the weekend. He was able to guide and assist us throughout the process from showing the home to being there with us for support in signing the closing escrow papers.
I highly recommend Alex Ho as an agent with Alliance Homes and will definitely seek him out if we were to buy/sell a home in the future. I felt that throughout the buying process, the way he interacted with us, we felt that he was our close family friend rather than just clients.
– Will K.
September 12, 2020
Before upgrading to our new home, our old home was over 15 years old and had lots of issues with plumbing and was overall not functional enough to support our family anymore.
We heard around our neighborhood that Alliance Homes does most of the trade ins so my sister and I went on the Alliance Homes page and researched the agents with Alliance and we found Alexander Ho and read all his reviews. I am new to this process and also knew that I would need an agent that would be able to communicate my mom in Vietnamese as well as myself, a new homebuyer with no knowledge of the buying process. All his clients had such great feedback and I knew I wanted to work with him, so I decided to reach out!
I am so amazed at how seamless the process was! Like I said, I had no knowledge of the process and Alex Ho walked me through every step to ensure I understood what was happening. He answered all of our questions and was always willing to hop on a call or drop by to help us. He explained all the paperwork in detail, outlined the process, gave us accurate timelines, and was always available to my mom and I.
I’m so impressed at how much knowledge Alexander Ho has and really appreciate his ability to explain the process in a simple way for me to understand. I want to especially give a shout out to how helpful he was to my mom. My mom is not easy to impress but she has fallen in love with Alex, no joke! She is always telling our neighbors how great he is and my entire extended family who got to meet him also love him. He is basically a part of the family!
Alex Ho is definitely an expert in his field! From the first day I met him, he was able to walk me through what the process would look like and answered all my questions I had! I am so grateful I got the opportunity to work with him because I honestly don’t think this could have happened without him. I was nervous how this entire process would be as I had no insight but Alex H. was there every step of the way and my mom and I can’t thank you enough. I feel like our entire neighborhood knows how great Alex Ho is already since my mom continues to tell everyone how great he was! The experience was so seamless and would recommend Alex Ho to anyone any day and we would 100% work with him again if the chance ever comes!
Some advice I’d have for anyone interested in buying or trading in their home is that picking the right agent is key! You really want to invest in making sure you find the right match because it is important that your agent is able to work with you throughout the process. Super grateful to have had such a great experience!
My family and I can’t thank Alex H. enough for our new home! I seriously believe my mom loves Alex more than me now, haha! Thank you for everything Alex! Our home is a dream come true!
– Jenn C.
September 12, 2020
Alex Ho from Alliance Manufactured Homes was our Buyer’s Agent and we were absolutely satisfied from beginning to end with his professionalism, friendliness and attention to safety during Covid. Throughout the process we felt he listened to our needs and went above and beyond to find the right place for us. Alex was well informed and has a solid rapport with the Park management which definitely made for a more fluid transaction
Alex is someone we would definitely work with in the future and have already recommended to family. There is no doubt he is the person to help you find your next manufactured home!
– Chris J.
August 9, 2020
We had a mobile home that was built in 1975. It was starting to get leaks in the roof, it needed a new kitchen, and many other things. We went to Alliance model homes on Monterey Highway and met Alex. He was amazing from the first day! He explained everything to us and took a lot of time with us. We even went to another mobile home show room and we were so disappointed with the agents. No one helped us or even showed us their models like Alex did. We decided to get a home from Alliance because of Alex.
Alex walked us through all of the steps from the first day until the last day. He would call, email and text us to let us know what was happening and just to check in with us. He listened to what we wanted, and he was even able to have bookshelves and a mantle designed and put into our home, which is something this model has never had done before. Alex was able to answer every question we had, and he even drew our attention to things I would have never thought of.
Alex went above and beyond our expectations and I would tell anyone who was looking to Upgrade or Trade In their mobile home to go through Alex. You will not be disappointed!
Our home was ready in the time we were given and the walk through with the warranty team and Alex was great! They had a list of things they were going to touch up, things I would never have seen.
A few of my favorite features in the house is our mantle and bookshelves over the fireplace, the farmhouse sink and our shower head.
I would tell my family, neighbors or anyone else thinking about getting an Upgrade to do it. It was the best decision we have ever done, and to definitely have Alex as your agent.
– Michelle J.
July 4, 2020
We were very happy that we got to work with Alex Ho, He is a wonderful as a person and professional as a agents, we would highly recommended Alex Ho to our family and friends anyone considering buying or selling a home.
– Xuan and Norm
June 16, 2020
Alexander Ho from Alliance Manufactured Homes represented us buying our home in San Jose, he is very polite and knowledgeable in answering all our questions, he is quick to response to our needs and works hard to negotiate the price of the house and make sure everything is ready to close the deal on time, I highly recommend Alex to help everyone buying or selling a home. Thanks Alex.
– Dan T.
June 6, 2020
Before upgrading to a new home, our old home’s roof had major leaks in the kitchen, the hallway, and our master bedroom. We saw Alex’s ads from the mailbox one day and decided to reach out to him for an appointment to look at the models. First impression looking at the models and interactions with Alex were great. He was very knowledgeable from introducing all the models they had on-site, to explaining the whole buying process; thus we felt confident and decided to go with Alliance Homes.
We loved the fact that we could customize our new home as a first time home buyer. We also enjoyed meeting with Alex at our appointments to customize our new home. We wanted an all-white kitchen, laminate throughout including in 4 bedrooms, an industrial sink for the kitchen, and wanted our own unique layout for our new home. What more could we ask for when we had a chance to customize our first home?
We also love how flexible Alex was. I could text him with questions or concerns at 9-10p.m. and he would still happily respond with answers right away. He would get back to us the next day or so if it was something he didn’t have answer for. Alex was very helpful and accommodating throughout our first time home buying journey. I would consider Alex as an Upgrade/Trade-in Expert because he knows what he is doing. He knows the market very well.
Even though the factory installed wrong color of the kitchen counter tops, our completion date for our new home was very close to the target date. We moved out for a couple of weeks more than we anticipated because upgrade was during COVID-19 pandemic and the factory had to fix their mistake. Walk-through was thorough with the warranty team (Dave) and Alex. Dave showed us everything around our new home that needed minor touch-ups and everything was fixed within the next couple of days. We had to wear masks and maintain our 6 ft. social distancing due to COVID-19.
My favorite features and upgrades of my new home is our all-white kitchen with a big island. My husband and I love to cook so having a spacious kitchen with a big island is OUR DREAM. Our old home didn’t have a walk-in closet. I now have a walk-in closet to myself where I could display my favorite shoes and bags. At our first appointment with Alex, we knew right away we needed an air conditioning unit because our old home didn’t have AC. And Alex made it happen!
I would recommend my neighbor to do a Trade-in with Alliance Homes. Our process took a bit longer than usual but that was because my mom gifted us our old home for the trade-in. We love homes from Alliance. We checked out other homes from other companies but we still preferred Alliances Homes because of how well-made they are. I would advise my neighbors or friends that is considering an upgrade/trade-in and buying a home to prepare a list of the wanted items for the new home. It would make the process easier knowing what you want from the start.
At our walkthrough, Alex surprised us with bag of gifts. Our biggest surprise was a check of our monthly fee for our storage unit. Alex contacted the factory and tried to get them to pay for the additional month of our storage unit fee due to the mistake on their end. However, they were not willing to pay the full amount and only paid partial. Alex surprised us by giving us a check of the full monthly amount along with some souvenirs from Alliance Homes.
Thanks Alex for making our first time home buying experience a GREAT one. Thanks Laura for helping us with our loan process to get the lowest rate possible. Appreciative and thankful is an understatement!!
Alex and we started out as strangers but now we are FRIENDS. We will be inviting Alex to try our Vietnamese home-cooked dishes once we settled in our new home.
– Jenny D.
April 7, 2020
Happy to buy my first home through Alex Ho and Alliance Manufactured Homes.
Alex is the agent everyone needs to ask for, he is polite/informative and always on time for appointments. He will take texts/calls at all times of the day and get back to you promptly. I am glad I met him on a random open house after my previous realtor had not helped me get a home that my wife and I wanted from a bid war. He showed me a “brand new” home that was “not” on the market and even gave me a promotional discount on top of it. He has been there from the start to closing and still checks up on me to make sure if I have any questions or concerns.
This company is great for all new buyers and experienced ones. Laura was also very kind/patient and very detailed to what was needed for the application/contract to purchase the home.
The home that I purchased has three bedrooms/three bathroom (2 master rooms). The inside was so beautiful and economical at the same time. I can not state enough the importance that this company was to my family and myself, I will definitely be contacting Alex in the future for other home purchases for family and friends.
– Armando M.
March 21, 2020
This much overdue review for Alex Ho who helped us sell our mobile home in fall of 2019. He was extremely thorough when reviewing documents on our behalf, diligent and patient when explaining the process, and responsive to our communications, even at odd hours. We had a positive experience and would highly recommend both Alex and the Alliance team as a whole!
– Duy P.
March 8, 2020
We were very happy that we got to work out our home upgrade with Alex Ho, one of the agents at Alliance Homes. Before the upgrade, we had a very old home and it was desperate for upgrades and renovations. However, after talking with Alex, it was clear from the beginning that upgrading the home was the best solution. Additionally, we realized early on that working with Alex was the right choice for assisting us with the upgrade.
What was great through the whole upgrade process was that Alex presented all of the different ways the new home could be customized. He meticulously walked us through every customizable solution for the home and gave us time and suggestions for what will work. For that reason, we were able to pick out exactly how we would want the new upgraded home to be.
On top of that, every time we had a question or any uncertainty, Alex responded promptly and responsively so that we know we are making the right decision. There wasn’t a question that he didn’t know about and he was eager to help us as much as he could.
Once the home was completed, we had a walk-through conducted by Alex and someone from the warranty team. Having something like that was very comforting and it made us feel that Alliance and Alex didn’t just want us to buy a home, but that they wanted us to feel like the right choice was done. Furthermore, it demonstrated that, once the sale is done, the warranty team is there if there are any issues.
All in all, it was a process that took about 4 months, but by working with Alex, we felt that the time was much quicker and painless. Without a doubt, we would highly recommend Alex and Alliance Homes for anyone looking to upgrade their homes.
– Thanh T.
January 23, 2020
I am so very pleased to say that I closed on my first home this past week. I can also say with 100% certainty that it would not have happened without the attention and commitment from my realtor Alex Ho. Alex was instrumental in getting this process completed. He was informative and communicated with me at all twists and turns, and there were a few.
I cannot thank Alex and Alliance homes enough for the work they have done. I would recommend Alex to anyone considering buying a home. You will not be disappointed.
– Jennifer D.
January 6, 2020
I had issues before upgrading my old 1964 mobile home. It had termites; It was not well-insulated so it was very hot in the summer and very cold in the winter. The remodeling cost was estimated to be almost the cost of a brand new manufactured home. So, I explored my options and Alliance Homes attracted me because when I first met Alexander Ho, he walked me through the display models, explained to me the upgrade process, and was very helpful right off the bat throughout my visit. Alliance has two local manufacturers: Clayton & Skyline. Alex helped design my manufactured home to my specifications, to my level of details, and had sent in my order to both Clayton & Skyline.
Alex did everything from start to finish. First, he came to my old mobile home to measure my lot in the mobile home park to give me an idea of what new home size I can fit on my lot. Then he drafted a floor plan with my specifications, worked on the customization, and sent the drawing of the new home to his manufacturers where their architects and engineers work on it using the HCD Codes and Standards. A few days later, he called and presented to me the floor plans, the estimated cost of the new manufactured home, and went over all the details. Alex is very knowledgeable in this field of work. He was always courteous and responded to my calls on the same day. He was helpful and put his client’s interests first, it was never about the sale from the beginning. With all the upgrades with his past clients, Alex gave me advices and feedbacks to make sure that I customized the home that I would be proud of.
Alex is an expert in trade-ins/upgrading in the Manufactured/Mobile Home industry. Before I met Alex, I spoke with two other sale agents at different companies. I gave them my list of specifications on the new manufactured home with all my customizations (location of the sink in the kitchen, third door on the side of the manufactured home, etc..). A lot of time was spent on the design of the manufactured home but they could not draft up a floor plan that was both practical and to my needs. Alex on the other hand, drew the plan with all the specifications that I wanted, found the builder who made the manufactured home to my specifications, and stayed within my budget.
The completion date of the new home was very accurate. Alex was on point with the completion date that he told me when we first met. The walk-through with the warranty team and Alex was very helpful. The warranty team leader and Alex were on time for the appointment; They were courteous and professional. The warranty team leader was thorough in telling us all the features of the home; His instructions were very clear. With my brand new home, I got it exactly the way I customized it: high 9 foot ceiling, thicker installation, hard surface counter tops, stainless steel appliances, brighter living space area and hallway, and recessed LED lightings featured in all the areas I requested it. For anyone who is considering to upgrade/trade-in their home, I would advise them to call Alex Ho. His breadth of knowledge in this field is wonderful and he will take good care of you throughout the upgrade process.
Overall, I would highly recommend my neighbors, friends, and family to experience Alliance Homes. Whether it’s selling, buying, or upgrading your home, Alliance will help provide the best service possible.
– Elise V.
October 24, 2019
Alexander Ho has represented me as my buyer agent since the beginning. He helped me find the right home. He answered all my questions well. He also searched houses within my criteria and discussed and recommended my best fits.
After I worked with Alexander for the first time, I continued to ask him to be my listing agent. He had done a great job for me once again. My mobile home was sold within a month.
If you are looking for someone who can help you find a good house, I strongly recommend Alexander Ho.
– Chanya N.
September 23, 2019
I had my old single wide mobile home for 10 plus years and needed a new, bigger, and more efficient home for my family and I. We had problems with our old home and knew that we needed to change and upgrade/trade-in to a brand new home. So by upgrading, we knew that we would upgrade to a new balcony, appliances, and new washer and dryer for our future home. What attracted us to Alliance was that they had local manufacturers that could build our new home. After viewing the models with Alexander Ho, we liked the way the homes were built. That’s when we knew that we can work with the company and upgrade to a brand new home. The materials the manufacturer used for their homes were built with great quality. They had the best material which makes this place seem like an actual home. I even had the best buy worker who put my washer and dryer in say “this place is like a home inside,” It was well worth it and the both of us are really proud of our new home!
Alex was very helpful and was willing to work with us, which made us feel comfortable and like family. He is a great agent and was very positive throughout the upgrading process. Alex is also very knowledgeable and helpful when it came to situations that we had. He made this dream come true for my wife and I and we are very proud. He is a manufactured expert at his job by Upgrading/Trading in our home. He explained to us about the upgrade program, RPP (Resident Preferred Pricing) and helped us customize our brand new home. Even though we had a small hiccup with the park, we thought we were not getting this place, he fought for us to have our brand new place. Overall it was well worth it. Thank you again Alex!
Our completion date was accurate but had a setback because of the change in jobs I had, but the patience of getting our place it was worth it. Before receiving our new home, we had the walk through to see the finish finishes. It was great, we had a little cosmetic situation but it was fixed after our walk through. Our favorite upgrade is the kitchen, there are so many cabinet space and drawers. We also enjoyed the fact that there is an actual separate room for the laundry, which makes it feel like a new home and does not feel like a mobile home. Heck ya!
We would highly recommend to Upgrade/ Trade-in with Alliance to our neighbors. The reason why is because the quality of the materials and the agency willing to work with you to do so like Alex Ho. The advice I would give the neighbors if doing so, I would tell them it takes about two months but it’s a very quick process and it will highly pay off in the end.
Even though I love the place and we are happy with it. Alex is a great realtor! I wish we were able to do the walk through during the weekends instead during the week. We had to sign in the morning but it would have been better if we were able to do the signing at a place after 3pm because it was very hard for both me and my wife. We had to reschedule and miss work to do so. That was the only issue we both had. Overall, our new home is very top notch and we got to customize our very own home! Thank you Alliance Team!!
– Ramiro G.
August 13, 2019
Alex Ho recently helped my grandmother and I purchase a manufactured home in San Jose. He was very attentive to our needs, and was always “on the ball” when it came to addressing any concerns we may have had. He also was very good about checking in with us after the purchase of our home.
The whole process went along seamlessly and there wasn’t anything I was unsatisfied with. I would recommend Alex Ho and Alliance to anyone looking to buy or sell their home!
– Anthony L.
August 8, 2019
We had Alexander Ho as our buying agent, and he did great by us, helping us by the home we wanted for our new family in the Adobe Wells park in Sunnyvale. He also served as the sellers agent, which gave us pause initially, but Alex was able to appease our concerns and we’re so glad that we chose to go with him. He was honest, incredible fast, and helpful through the whole home buying process. In fact, we did most of the purchasing process while on our Honeymoon in Japan. Alex served as a middle-man for us with the off-hours, and kept us in the loop of the process the whole time. We came home from 3 weeks overseas, signed papers, and moved into our home. A rare occurrence for sure, but it was made possible by Alex’s help. We have already told my Sister In Law to contact Alex for her own purchase in the park, because we know Alex will help her out. If anybody else is interested in buying a home in a mobile home park in this area, I’ll be giving them Alex’s information.
– Gregory L.
May 7, 2019
My parents have been looking for a home for a while; it was just our luck that we were able to get Alexander Ho from Alliance Manufactured Homes as our realtor. He represented us as a Buyer’s Agent. Not only was he knowledgeable, he was as helpful as you can get. My parents don’t speak English very well, and there were many things in the home buying process that confused them. Alexander was there every step of the way; he was extremely responsive to all my parents’ questions. He even dropped by at late hours to help guide my parents with their paperwork and answer all their questions. At one point, there were some complications with the approval process, and Alex was able to help us resolve it. We are settling into the new place soon, and we can’t thank him enough. We definitely recommend him to anyone that is looking to buy or sell.
– Nhi V.
April 30, 2019
Before upgrading to a new home, we had issues with our old home being too small. We wanted a bigger home, so we decided to visit Alliance Homes and check out their 4 lot models. From the moment we walked in we had a warm welcome. Alex Ho showed us the different models on site and was very knowledgeable about the RPP Upgrade (Trade-in) Program. Both Alex Ho & Alex Ching broke everything down and were upfront. The process of working with Alex Ho was great on customizing our brand new home. He walked us through everything step by step and notified us immediately of any changes in layouts, plan, etc. He was very friendly and knowledgeable. The completion date for our new home was accurate and on-time. The walk-though for our brand new home was very informative. The warranty team has been very responsive and helpful. Seeing the finished product of our home, our favorite features and upgrades are the extra spaces and seeing it all put together. We would recommend our neighbors to do an Upgrade (Trade-in) with Alliance Homes because we had a great experience. Everyone at Alliance was great. If anyone is every considering Upgrading (Trading-in) your home, we would recommend to get informed and if you decided to upgrade your home you won’t be disappointed! Overall, we couldn’t have asked for a better sales agent. Alex was great through out the process. He was very helpful and was always there no matter what it was that we needed. We truly appreciate everything he did for us. I have recommended Alex Ho to people who have asked me questions about buying a mobile home and I hope they get to work with him in the future.
– Ruth V.