Kudos to Marc Blumthal’s team including Tram and Alex Ching for helping me purchase my first home successfully. The team is on top of the communication and dedication throughout the 6-month long process from customizing the home factory order to on-site delivery, construction completion, and escrow closing week. Marc and Tram are willing to spend extra efforts and time outside their office hours and during vacation time to answer my questions, fulfill my upgrade/modification needs, clarify additional details, and provide information that can facilitate my understanding about the home model, customized design, and buying process. It was a pleasant and happy experience to work with this team, because I met other sales agents who want to complete their jobs quick by giving direct answers Yes and No without further consulting back to their team on whether they can fulfill the client needs and make allowable exceptions. The team is industry knowledgeable, informative, transparent, and collaborative to make this factory order and buying process seamless. Alliance has a good bridge with the manufacturers, bank lenders, warranty team, and homeowners insurance companies that allows fast processing, good connections, great sales deals, and reasonable resolution time. I highly recommend this team for those who are looking to purchase manufactured homes in the Bay Area.
– Simon N.

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